77bit's Privacy Policy

Personally Identifiable Information

When you register with 77bit or manage your account, we may collect the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 or above may use the platform)
• Email address
• Mobile number
• National ID card or passport number (when identity verification is required)
• Bank account or mobile banking number (bKash, Nagad, Rocket, Upay)

Account and Gaming Information

Information generated automatically while using the platform, such as:

• Login history and session duration
• Gaming activity and history
• Deposit and withdrawal history
• Bonus and promotion usage records
• Complaint and support ticket history

Technical Information

Information about your device and connection that is collected automatically:

• IP address
• Browser type and version
• Operating system
• Device identifier information
• Page visit times and frequency
• Referral URL

Direct Collection

Information you provide yourself is collected — such as when filling out an account registration form, submitting documents for identity verification, entering payment information, and when contacting support via live chat or email.

Automatic Collection

When you browse 77bit or play games, our systems automatically collect technical and behavioral data. This includes information gathered through cookies, web beacons, and log files.

Collection from Third Parties

In some cases we may receive information from approved third-party services for identity verification or fraud prevention. This information is always collected through legitimate means and in compliance with applicable laws.

Core Service Operations

Your collected information is primarily used to provide 77bit's core services. This includes:

• Creating and managing your account
• Verifying identity and confirming age (complying with the 21+ age requirement)
• Processing financial transactions — deposits and withdrawals
• Distributing bonuses and rewards
• Managing the VIP program
• Providing customer support

Security and Legal Obligations

Your information is used to prevent fraud and money laundering (in compliance with KYC/AML rules), to detect and prevent multiple accounts, to enforce responsible gaming policies, and to comply with applicable laws and regulations.

Service Improvement

We analyze your usage patterns to improve the platform experience, resolve technical issues, and make decisions about adding new features and games. This analysis is always carried out in aggregated and anonymized form.

Communication and Promotional Information

Subject to your consent, we may contact you with important account notifications, information about new bonuses and promotions, and platform updates. You may opt out of these communications at any time.

Encryption and Technical Security

77bit applies industry-standard security measures to protect your information:

• SSL/TLS encryption — all data transfers are fully encrypted
• Encryption at Rest for stored data
• Regular security audits and vulnerability assessments
• Firewall and intrusion detection systems
• Two-Factor Authentication support

Data Retention Period

We retain your information only for as long as necessary. Information for active accounts is retained while the account remains open. Even after an account is closed, certain information may be retained for a specified period for legal, regulatory, or dispute resolution purposes.

Access Control

Your personal information can only be accessed by authorized personnel and only when required for professional purposes. All of our staff operate under strict confidentiality agreements.

When Information Is Shared

77bit does not sell or rent your personal information. However, information may be shared in specific circumstances:

• Payment processors: to complete transactions via bKash, Nagad, Rocket, Upay, and bank transfer
• Identity verification services: with approved third parties to complete the KYC process
• Technology partners: game software providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, etc.) — only information necessary for gaming sessions
• Law enforcement agencies: in the case of a court order or legal obligation
• Fraud prevention: with regulatory bodies to prevent money laundering and financial crime

What We Do Not Do

We never sell your information to advertisers or marketing agencies. We do not share your personal information with any unrelated third parties, and we do not conduct profiling or targeted advertising using your information without your consent.

What Cookies Are and How They Are Used

Cookies are small text files stored in your browser. 77bit uses the following types of cookies:

• Essential cookies: to maintain login sessions and ensure security — these cannot be disabled
• Functional cookies: to remember your preferences and settings
• Analytics cookies: to understand platform usage patterns — using anonymous data

Cookie Controls

You can disable analytics cookies through your browser settings. However, disabling essential cookies may cause some platform features to not work properly. Refer to your browser's help section for guidance on changing cookie settings.

Right to Access and Correct Information

You may request a copy of the personal information we hold about you at any time. If any of your information is incorrect, please contact our support team to have it corrected. We will fulfill requests as quickly as possible, generally within 30 business days.

Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained due to legal, regulatory, or contractual obligations. In such cases we will inform you in detail.

Right to Object to Processing

If you believe we are processing your information inappropriately, you have the right to object. You may opt out of marketing communications at any time.

Right to Data Portability

You may request the information you have provided to us in a standard machine-readable format (such as JSON or CSV), so that you can use it elsewhere if needed.

Age Verification Policy

77bit strictly enforces the 21+ age requirement. Our platform is for individuals aged 21 or above only. We do not intentionally collect any personal information from minors.

During the registration process we take the necessary steps to verify age. If we become aware that a minor has provided us with information, that information will be deleted immediately and the associated account will be closed.

Guidance for Parents

If you believe that a minor family member has attempted to register or has registered on our platform, please notify us immediately at [email protected]. We will take immediate action.

Financial Information Protection

We use the highest standard of security measures to protect your payment information. Your mobile banking PIN or password for transactions through bKash, Nagad, Rocket, and Upay is never stored on our servers.

• All financial information is protected with industry-standard encryption
• Minimum deposit ৳300 — for all methods
• Minimum withdrawal ৳800 — for all methods
• Withdrawals are usually completed within 10-45 minutes
• Every transaction is logged and monitored

User Responsibility

You also have certain responsibilities for the security of your account. Never share your login details, password, or mobile banking information with anyone. If you notice any suspicious activity, notify our support team immediately.

Amendment Process

77bit reserves the right to amend this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• By updating the "Last Updated" date on this page
• By sending a notification to your registered email
• By displaying an introductory notice when you log in to the platform

If you continue to use the platform after any changes, you will be considered to have agreed to the new policy.